Terms & Conditions


The terms 'we' or 'our' makes reference to Half And Half NZ Ltd. Our terms and conditions are subject to change without notice.

By using our site or placing an order, you are agreeing to the terms below. To the extent permitted by law, we disclaim liability for any issues caused by the usage of our site and system.

Vaccination Requirements

Under public health orders by the Government, entry into our premises requires that all members of your group over the age of 12 are double vaccinated. All guests will have their vaccine passports scanned upon arrival

Order Changes

Orders that are already made can no longer be modified or changed. If an order is not made or it has been placed at a later date, we will allow changes. Please contact us immediately to make any changes.

Order Cancellation

We reserve the right to cancel an order without providing a reason but may be due to unavailability or an error in the pricing with our products.

We will always inform you of any changes to your order and provide a refund if an order is canceled by us. We will not be held liable for any damages by exercising this right.

If you wish to cancel your order, please notify us immediately. Order cancellation is at our sole discretion. If your food has not been made yet, we will generally allow you to cancel and provide a refund. Once your order is made, you will no longer be able to cancel your order.



You are responsible for ensuring that the delivery address for their order is correct and unambiguous. We cannot guarantee a successful delivery if this condition is not met. If further explanation is needed, it should be provided in the 'notes' section

Delivery Time

Our drivers will strive to deliver your order in the appointed time. However, unexpected delays may occur. Please be aware that restaurants can occasionally be delayed in their preparation, which we are not liable for. Additionally, drivers may get delayed due to bad weather or traffic conditions. We will do our best to notify you of any delays.

Service Availability

We reserve the right to disable our delivery service due to factors out of our control, like weather conditions, driver availability and other

Receiving your order

Upon arrival, the driver will attempt to make contact with you by ringing the doorbell or calling the provided phone number. If the call is not answered or the provided number is not available, and if contact cannot be made within 5 minutes, the driver will place the order in a safe place. For verification purposes, you may be asked in person to confirm details about your order.

Delivery Food Quality

We are not liable for the quality, quantity or packaging of the food you ordered. If something is missing or the restaurant got your order wrong, kindly contact them to rectify it


already mentioned in our other policy


All images and content on our site is either copyright to Half And Half NZ LTD or our 3rd party licnesors and must not be distributed, modified, reproduced or used for any purpose without our prior consent which can be refused at our discretion. This site may be printed but cannot be modified or used in any way for any commercial purpose.


Your privacy is critical to us. We will never ask for information unless we need it, we will never share your information with anyone except to comply with the law or further develop our product or business and protect our rights.

Usage of this site does require that you accept the usage of third-party tracking libraries such as Google Analytics to enable site improvements. This data will never be correlated to any personal information of any kind.


Please advise of any dietary requirements or allergies.

All prices are subject to change without notice.


By using this website, you are agreeing to our terms and conditions. We will do our best to ensure that all information on our website is accurate. We will not be liable for any damages that arise from incorrect or missing information and performance issues. Our site makes use of third party content, we do not give any representation or endorsement of these brands or products.